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Frequently
asked
questions

Orders & Shipping

Your package will be fulfilled within 24 hours of your order, excluding Friday after 5pm and Saturday orders. These will be shipped out Monday.

We ship to all 50 U.S. states, Canada, and overseas APO/FPO military addresses.

Yes — shipping is free on orders over $99 to the continental U.S. For other orders, rates are based on delivery distance and package weight, and the final cost is shown before you complete checkout.

UPS does not deliver to PO Boxes, so we recommend using a street address. If you need to ship to a PO Box, email us at support@astroflav.com before ordering.

Once your order ships, we'll send a shipping confirmation with tracking to the email address used at checkout. Please allow 1 business day for the carrier to update the tracking information.

International shipping costs don't include import fees, customs, duties or value added taxes (VAT), which may be charged on delivery. All prices are listed in USD.

Returns & Guarantee

Absolutely! All AstroFlav products have a 100% satisfaction guarantee. If you try anything and find it's not for you, just let us know and you'll get a full refund minus shipping — even if it's been opened!

Email our Customer Service team at support@astroflav.com and we'll walk you through it. Items must be shipped back within 30 days of the original delivery date to receive a full refund.

Refunds are credited to your original payment method no later than 7 business days after we receive your return. It may take a further 3–5 working days for your bank to show the credit.

Products & Ingredients

Yes, absolutely! Combining our products along with a good diet and exercise plan will help you become the best version of yourself.

No. We only use the highest quality ingredients and we never add any sugar or fillers to our products.

Yes. Our products are made in cGMP compliant facilities in the United States, using only the best ingredients from domestic & international origins.

Yes. Please consult your doctor before using any dietary supplement or starting a new exercise or diet routine. Information on our site isn't a substitute for advice from your doctor or healthcare professional.

Account & Privacy

No. We never sell, trade or transfer your personal information to outside parties, other than trusted partners who help us run our site and deliver your order — and they agree to keep it confidential.

Every email we send includes unsubscribe instructions at the bottom. Follow them at any time to stop receiving marketing emails.

Yes. All sensitive payment information is transmitted via SSL and encrypted by our payment provider, and your card details are not stored on our servers after your transaction.

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Our team replies fast — usually within one business day.

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